Question 1

Can I use private health rebates for massage sessions?

Accepted Answer

Yes, for eligible services. Many of our Remedial Massage and Sports Therapy sessions allow you to claim a rebate. Please check with your fund beforehand, and remember to bring your card for processing with our HICAPS terminal!

Question 2

What makes S&T STEPS different from a big commercial gym?

Accepted Answer

We offer integrated care. Most gyms just focus on training; we integrate both performance training and recovery therapy. Our team includes an Exercise Scientist (Tim) and a Sports Therapist (Stacey), ensuring your plan is safe, effective, and built specifically for your long-term Quality of Life, not just short-term gains.

Question 3

I'm completely new to fitness and intimidated. Where do I start?

Accepted Answer

Welcome! We built S&T STEPS specifically because we understand that feeling. We prioritize a safe, zero-judgment environment focused entirely on your needs. Start with our Small Group Training or inquire about a Free Trial Session. We focus on sustainable progress, ensuring you feel supported every step of the way.

Question 4

How long are your training sessions?

Accepted Answer

Our small group training sessions are 45 minutes long. We've optimized this session length based on exercise science principles to ensure maximum effectiveness and intensity without causing burnout or fatigue, maximizing your time and results.

Question 5

How do I book a class or massage?

Accepted Answer

All bookings are handled easily through our online portal. Use the 'Book Now' page on our website or search for S&T STEPS on the Picktime for Customers app to view all available classes and massage therapy slots!

Your Questions Answered: Fitness, Recovery, and How to Start

Frequently asked questions

Can I use my Private Health Rebates for massage sessions?